Ninja Van Thanh Xuân, Thanh Xuân, Hanoi. Ninja Van Shop & Service Point

Đức Trọng Ngô - 2022-11-02

I have never seen a shipping company that wants to send the goods back so miserable. Why not develop. I'm tired of thinking about shipping. All in alleys. It's true that you have to be a ninja to find it. All virtual addresses. Calling the switchboard also gives the subscriber number. Really boring

Canh Le - 2022-04-08

I am selling on shopee, have sent goods through most of the shipping units such as Shopee Express, Best Exrpess or GHN, then it is true that Ninja Van is the worst service unit. It seems that they only franchise the post office to take responsibility, but there is no instruction or training at all. The order is sent well, it takes 2 days to go to Shopee's system, the staff attitude is extremely poor, throwing away the customer's goods. Honestly, every time I see an order shipped through Ninja Van, I get bored

Nguyen Giangg - 2022-12-03

Finding the post office is as difficult as ever. Criticize forever

Manhcuong Bui - 2021-06-09

Review * of the post office location of ninja van just had time to write a few lines about this delivery unit today. Actually, I have been using the service for quite some time since the service was a small shipping unit in the Ho Chi Minh City area. In general, the delivery quality of the unit is not too slow, but because the scale is still small, the pick up is sometimes still omitted. The network of post offices is not thick. The system of channels to support users does not work effectively. I have a sale on zalo shop and have 1 order shipped by ninja. That order must have been 1 year ago when I was still working in HCM, but after delivering the goods to the customer, I did not see any notification information and now my money for this order is also gone. It's only about 1 million, so I didn't do it too harshly, but I contacted via zalo channel and no one helped. Later, 2 weeks ago, I used the service through the shopee sales channel. Ninja does not pick up the goods themselves, although there is also a support channel announcement. On the system, the staff themselves fill in the reason for not being able to pick up the goods, because the shop has not prepared the goods while neither contacting the shop nor picking up the goods. I looked for the address of the warehouse on the map, and I went through the warehouse in the kim Giang area (according to the map only) to the place where I didn't see that address. After that, I went to work and went back to another place, that's the point where I'm writing a review. As a shipping unit or in other words a company, but outside the warehouse, there is no signboard for customers to identify. In the end the service is still too bad. On shopee, I have already cut off the ninja service, but in the future, I still hope you can develop and become more professional.

Kim Thoa Nguyễn Thị - 2021-11-06

It must be said that this carrier actually made an appointment to pick up the goods, but disappeared for 2-3 days without notice or anything. Calling the operator, I do not pick up the phone